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Troubleshoot Hbo Go On Android Phone
12-14-2017, 03:00 PM
Post: #1
Troubleshoot Hbo Go On Android Phone
If you're having issues with HBO GO on your Android phone or tablet, try the steps below, which is not working after each step.
Step 1: Check your internet connection
HBO GO requires a constant Internet connection of 3.0 Mbps or greater to stream video. If videos are frequently or poor quality, a slow or inconsistent network connection might be the cause.
If you're using Wi-Fi, try unplugging your network devices (router and / or modem) for one minute and then plugging them back in.
If you're still having issues after checking your internet connection and resetting your network devices, try the following steps:
Step 2: Clear the cache and restart HBO GO
On your device, navigate to Settings> Applications> Application Manager (HBO GO) in the list of apps (Force to Stop) > Storage> Clear Data> Clear Cache. Now open HBO GO and see if the problem is resolved


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